Taipei American School offers a wide variety of services for students, parents, and faculty. From dining to transportation, our services are designed to facilitate and enhance school life.
- Security Office
- Business Office
- Transportation Office
- Facilities Office
- Food Services
- Health Services
- Mail Operations
- Maintenance & Cleaning
- Translation Services
- Emergency Procedures
TAS ID Cards
The TAS ID is issued to every student and is used for campus access, checking out books, copier/printers, and as a meal card in the cafeteria. Lost or stolen or damaged IDs may be replaced at the main security guardhouse for a fee of NT$100. To enable the meal card function, credit is added to the card through payments made directly at the cashier’s office (in increments of NT $100) or using an automated kiosk located outside the Multi-Purpose Room (MPR), or by bank transfer. Information about how to add value to the meal card account through ATM/bank transfers is available at the cashier’s office.
Parent Absence from Taipei
While school is in session, it is against TAS policy for parents to be absent from the home without notification to the School. When both parents are going to be absent from home, one parent must notify the divisional office in advance and state who is responsible for the student(s) and whom the School should contact in case of an emergency. Please use the “parent out of town notice” electronic form available in PowerSchool.
Accidents and Illnesses
If a student is injured or becomes ill during the school day, they should report directly to the health office or ask a teacher for assistance. Anyone who observes an accident, injury, or sees someone who appears ill should ask a teacher for assistance and call the health office at Ext. 220 immediately. Students should refrain from carrying any injured person and should instead call for help and wait for instructions from the nurse.
Students will receive annual training and direct instructions from teachers through periodic drills.
Weather and Air Quality Index (AQI)
In the event of dangerous weather conditions (for example, lightning) or poor air quality, all outdoor classes, sports and activities will cease immediately. Signs will be posted on the fields and teachers will inform students.
Typhoons and Tropical Storms
School closure will be aligned with Taipei City and New Taipei City announcements. Please check the school website for closure announcements and updates.
Emergency Phone Numbers
- Taipei American School 7750-9900 (main operator) Ext. 317 (security guard station) Ext. 220 (nurse)
- Foreign Affairs Police (English speaking) 110 or 2881-3853
- Tianmu Police Station (Mandarin speaking) 2871-4440 or 2871-4110
- Ambulance 119
- Veterans General Hospital (English speaking) 2875-7377
- Weather Forecasting Center 166 or 2349-1234
- Community Services Center 2836-8134
Personal Property and Lost and Found
There are multiple lost and found locations on campus including the divisional offices, the lower school lobby, and the TYPA lobby. Students must manage and care for their personal property at all times. TAS strongly recommends that any items of value not be brought or worn to school, as the students must assume all risk for damage or loss of their personal property, and the School will not make any reimbursement for missing items. Recovered articles of great value must be clearly identified by the owner in order for the item to be released. The School recommends that students put their first and last names on all personal items.
- Food Services
- Health Services
- Who do I contact if my student is having an issue while riding the bus?
- Transportation Services
- Translation Services
- Business Office
- Tiger Shop
- Student Accident Insurance
TAS provides meals and snacks in the cafeteria, the snack bar (available to lower school students only after 3:00 PM), and the fourth-floor café (only available to upper school students) near the upper school information commons. For additional information, please visit the TAS Food Services section on the TAS website; click here to see our weekly menu and nutritional information.
The TAS Health Office is staffed by registered nurses who tend to all K through 12 students. The office is divided into two divisions, Lower School and Middle/Upper School Division, both of which are located across from the Chinese library in 1B70. Nurses are involved in the treatment of illnesses and injuries that occur during the school day. In addition, they oversee the management of medical conditions, health teaching, screenings, and medication administration. If a student is injured or becomes ill during the school day, they should report directly to the health office or ask a teacher for assistance. The nurses work to coordinate student care with counselors and teachers as needed to ensure the student is supported during the school day.
For additional information on student health information, data, and policies, please click here.
Medical Examination Forms
A medical examination form, available in PowerSchool, is required for each new student upon initial registration and students entering Grade 3 and Grades 6 through 12. Students will not be allowed to attend class if they fail to provide the medical examination form to the health office by the specified deadline.
Treatment in School
With minor injuries, the nurses administer first aid as necessary. In the case of illness, the nurse will assess the student and may send the student home if necessary. If a student is well enough to attend school, they are expected to participate in all class activities including PE and swimming. In the event of a life-threatening emergency, parents are notified, and the student is taken to the emergency room of a nearby hospital. A school employee will accompany the student and stay with them until their parents arrive. In the event of an injury that requires medical treatment but is not life-threatening, the school nurse will contact the parents and work with them to discuss transportation and medical care.
Medication at School
Medication should not be brought to school unless it is essential to the health of the student. Student medications should only be taken in the health office as dispensed by the school nurse, not in the classroom or cafeteria. Over-the-counter medication may be dispensed by the nurse per the doctor’s standing order with written permission from the parents. Prescription medication should be delivered to the health office before school starts with a prescription from the doctor and the parent’s or guardian’s signature.
Return to School After Illness
Please do not send a student with a fever to school. Students with a fever need to be fever-free and not take any fever-reducing medication for 24 hours before returning to school. These guidelines are to ensure that the spread of illness is kept to a minimum. Please keep your child at home and contact the health office if your child has been diagnosed with a communicable illness such as chickenpox, shingles, hand-foot-and-mouth disease, enteroviruses, influenza, pink eye or conjunctivitis. The nurse will provide instructions regarding their return to school.
Concussion Management Plan
When a student suffers a head injury on or off-campus, the concussion case manager (CCM) is notified and works closely with the divisional concussion management team (CMT) to support the student and to provide a safe plan for returning to school activities. Parents who would like further information regarding the Return to Learn protocols and procedures may contact their child’s school counselor.
Students should start by informing the bus monitor of the situation and asking for help when needed. If this does not resolve the issue, the student, or the parent, may contact the transportation office at:
7750-9307 (Direct line), or 7750-9900 ext. 304 or 307
Mobile: 0937 943 196
Transportation Secretary, Sandy Lee: firstname.lastname@example.org
Transportation Manager, William Wang: email@example.com
Please note that students and/or parents may also speak with their school counselor for support if the issue is difficult to talk about with the monitor or other school personnel.
The School maintains school bus routes to most areas of residency in Taipei and its suburbs. All arrangements are made through the transportation office, located in Room 1B68. Morning buses are scheduled to deliver students to TAS at least five minutes before the first class. Afternoon buses depart TAS approximately 10 minutes after class dismissal. A late bus is provided at 5:30 PM for middle and upper school students participating in a scheduled after-school activity, although these buses may not drop students at the same stops as their regular routes. Monitors are there to help students identify the correct bus to take. Additional information regarding bus passes, registration, and safety guidelines is provided in the student bus service handbook available at the transportation office.
Additional information regarding bus passes, registration, and safety guidelines is provided in the Student Bus Service Handbook. Copies are available in the Transportation Office (1B68). Parents with specific questions should contact the Transportation Office at 7750-9900 ext. 307 or 304.
- Does TAS offer a door-to-door busing service?
- Who do I contact if I want to make a change to my student’s busing schedule, route or stop?
- May my student bring a friend home on the bus?
- Why did the school change the transportation fee schedule this school year?
When developing the new bussing fee schedule, we researched other schools in the area as part of our review process and developed our approach using this information. The previous fee schedule had one fee for all users. This meant that a student living 1 km from the school was charged the same fee as someone living 10 km from the school. Our goal was to offer a transportation fee structure that used a three-zoned approach based on distance from the school, and a basic rate for the one route one stop rider, so that basic users no longer covered the costs for the more complex users, who required many routes and stops. We will review the fee schedule for the coming year and make adjustments as needed.
The School's Business Office, which includes the cashier and accounting, is available to help parents with all billing and other monetary matters.
If you have any questions about your billing statement, please contact the accounting office at +886 02-7750-9900 extension 302, 330 or 331. Alternatively, you can email firstname.lastname@example.org for digital requests.
On campus, both the cashier and the accounting office are available Monday through Friday to help parents from 7:45AM-4:00 PM with a brief lunch break from 12:00 noon to 12:30 PM.
For other requests, feel free to reach out to the school's Controller Cathy Hsu for additional help.
Student Accident Insurance
Parents are provided an opportunity to purchase insurance at the time of registration. According to TAS board policy: “Taipei American School will offer accident and injury insurance for all students and will make this insurance mandatory for all those students who participate in organized athletic competition sponsored by Taipei American School, unless they are otherwise insured.”